LJ Hooker’s COO, Ruth Trewhella on managing change, leading a team and digital transformation.
In this episode, we interview Ruth Trewhella. Chief operating officer of LJ Hooker. One of Australia’s best known real estate brand. We talk about managing change, leading a team and what it’s like to manage the digital transformation of a 90-year-old brand with more than 600 offices.
SHOW NOTES
- 00:00:00 Conversation on personality types
- 00:02:46 Ruth’s introduction the GMP
- 00:03:00 Ruth’s professional background
- 00:08:42 Benefits of working for a larger organisation
- 00:09:02 How to scale YOURSELF in the corporate world
- 00:19:54 Who was a mentor to you in the past.
- 00:35:00 Living on Inbox 0.
- 00:37:00 Performance reviews + acknowledging your achievements.
- 00:39:47 Buy vs Build debate + pros/cons of both options.
- 00:46:18 Who is a leader who inspires you and why?
- 00:55:00 Areas of struggle and how you can deal with these situations that are perceived as ‘negative’.
- 00:57:00 Positive friction and what comes from constructive debates internally.
- 01:00:00 Do you actively go out and find that mentor or do they usually just fall into place?
- 01:03:00 Having conversations can help with normalisation.
- 01:04:31 Thank you, Ruth, for coming onto the Growth Manifesto Podcast.
LINKS
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